What we offer

We offer:

  • A free of charge drop in breastfeeding support session in the centre of Norwich. This session takes place on a Thursday morning from 10am-12 midday at the West Pottergate Health Centre, Earlham Road, Norwich, NR2 4BX.

  • Subject to arrangement, private consultations either at a mother’s home or at an agreed location.

  • Training with Jan on lactation and related issues


What happens at the free of charge drop in breastfeeding support session?

Mothers and their supporters (baby’s father, grandmother for example) are welcomed and offered refreshments and invited to sit and wait in the group.

Jan or Nikki will see each mother and baby pair in turn; sometimes this happens on a first come, first served basis but often it depends upon which baby is awake!

A verbal breastfeeding history up to the present day will be asked of each mother, and she’ll be asked to breastfeed her baby to enable her to be supported in the most appropriate way.

Everyone is welcome to return to the drop in session and there is no limit on the amount of times attended.


What happens in a one hour private consultation?

Each mother is given an appointment either in her home or other agreed place at a time of her choosing whenever possible.

She will be asked to supply her contact details which will not be shared with a third party.

She will be asked for a full breastfeeding history to the present day, and what she hopes to gain from the consultation.

A breastfeed will be observed and practical guidance given for the mother to achieve as much as possible from the consultation.

If a mother is giving expressed breastmilk she will be supported to bring her baby to her breast if this is her choice. She will be offered guidance and discussion about ways to make expressing her milk easier if appropriate.

All mothers are given their own lactation plan notes as agreed during the consultation, offered a follow up phone call with further notes, and may make further private appointments or attend the drop in breastfeeding support session free of charge.


Jan Edye IBCLC offers Lactation and Related Training for Professional Health Workers and Volunteers

Bespoke training for paid staff or volunteer breastfeeding peer supporters is available.   This enhances the development and quality of communicating breastfeeding knowledge and skills for the best outcomes for mothers and their babies. Read more…